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    • General information EDIX treeless, soft tree and flexible tree saddles
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Home » Information purchase and warranty

Information purchase and warranty

Purchase process
EDIX® advises you to purchase an EDIX® saddle through a well-considered purchasing process. A process in which you provide yourself with sufficient information and/or recieve advice. Buying an EDIX® saddle directly at a webshop or a dealer webshop without informing yourself in advance or consulting with the specialized saddle seller is not the most optimal way. This is because there is a nice saddle combination for every rider and every horse, but we and our horses are not all the same size. EDIX® strongly advises, expecially if this is your first EDIX® saddle combination, that you inform yourself well in advance and preferably go through the process of advice, fitting, testing, purchase and then the after-service process. EDIX® and the official EDIX® dealers are happy to provide information and advice without obligation about the optimal purchasing process. 
Find your EDIX® dealer here: EDIX® dealers 

Warranty information

EDIX Saddles Warranty Terms and Conditions:

  • The EDIX Saddles Warranty becomes effective from the date of purchase.
  • You must provide proof of purchase:
    1. The original purchase receipt.
    2. The Warranty Card filled and signed.
  • A repair or replacement under the EDIX Saddles Warranty will not extend your EDIX Saddles Warranty period.
  • The EDIX Saddles Warranty is processed at EDIX Saddles itself.
  • The EDIX Saddles Warranty covers all expenses in remedying any covered defects with de exception of transport costs which will be at the expense of the purchaser.

What is covered under the EDIX Saddles Warranty:

  • EDIX Equine Articles guarantees the repair or replacement of your EDIX saddle (or part thereof) at no cost, if found to have faulty materials or workmanship within two years of the date of purchase.
  • EDIX Equine Articles guarantees the repair or replacement of your EDIX saddle (or part thereof) at no cost, if found to have a breakage in the tree for a period of 5 years from the date of purchase.

What is not covered under the EDIX Saddles Warranty:

  • Normal wear and tear and discolorations. (Discolorations of brown leather is more likely and common to happen, due to the painting process and are supposed to be seen as characteristics.)
  • Accidental damage, faults caused by negligent use, lack of care or neglect.
  • Use of the saddle for anything other than equestrian pursuits.
  • Use of parts or accessories other than those produced or recommended for use with and in an EDIX saddle.
  • The fit of the saddle itself.
  • Wear and tear marks caused by the use of silicone on the seat of riding pants, zippers and steel buttons of pants, voids warranty.

What you need to do:
Report defects as soon as possible to avoid further damage to the saddle or potential personal injury or death.

If you believe you have a claim under the EDIX Saddles Warranty you will need to:
Contact the retailer from whom you purchased your saddle, only after you are not replied back, you may contact the HQ of EDIX Equine Articles in the Netherlands by email (info@edixsaddles.com), to determine whether your claim falls under the EDIX Saddles Warranty.

It is the responsibility of the owner to maintain the saddle and in good repair, conduct regular safety checks and replace any parts that can wear out during normal use during the life of the saddle (parts, straps, stitching, etc.).

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edixsaddles

A way to more mutual feeling between you and your horse ❤
@edixsaddles
#boomlooszadel#treelesssaddle #bitlooshoofdstel#bitlessbridle

If you could pick a new westernsaddle, what color If you could pick a new westernsaddle, what color would you choose? 🤩⁠
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📸: @j.hartsinck⁠
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#edixbridles #bitless #bitlessriding #bitloos #bitloosrijden #treeless #treelesssaddle #treelesssaddles #boomlooszadel #dressuurzadel #western #westernsaddle #treelesswesternsaddle #treelesswesternsaddles #equestrianstyle #edixequinearticles #edixsaddles #bridle #bridles #bitlessbridles #hoofdstel #bitlooshoofdstel #bitlozehoofdstellen #mantillas #sillademontarsinárboles #منصاتالسرج #سرج بلا أشجار
The EDIX ED2 Nyra sidepull bridle is a beautifully The EDIX ED2 Nyra sidepull bridle is a beautifully crafted anatomical bridle made from Italian leather ❤️⁠
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Designed for anyone looking for a comfortable, anatomical bridle with a shiny appearance. The patent leather makes your horse stand out wherever you go! ✨️⁠
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🐴: @donderhvj⁠
⁠
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Nothing beats the feeling of having fun with your Nothing beats the feeling of having fun with your horse ❤️⁠
⁠
🐴: @zilverenkoningin⁠
📸: @cheyenne_vlottes⁠
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#edix #edixsaddles #edixequinearticles #treeless #treelesssadle #treelesssadles #boomlooszadel #dressuurzadel #equestrianstyle #bridle #bridles #bitlessbridles #hoofdstel #bitlooshoofdstel #bitlozehoofdstellen #mantillas #sillademontarsinárboles #منصاتالسرج #سرج بلا أشجار
EDIX Dealer @boomloos_in_balans op Hippo Expo Antw EDIX Dealer @boomloos_in_balans op Hippo Expo Antwerpen!⁠
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Vandaag en morgen is onze EDIX Dealer Marjolijn van Boomloos in Balans op de Hippo Expo in Antwerpen! Koop in de stand en je krijgt 10% korting op EDIX producten (uitgezonderd zadels). Niet voorradig in de stand? Bestel en betaal in de stand en krijg het gratis toegestuurd!⁠
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Swipe voor de plattegrond waar je Marjolijn kan vinden 😁⁠
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#edixsaddles #boomloosinbalans #edixdealer #hippoexpo #edixophippoexpo #korting #bitless #bitlessriding #bitloos #bitloosrijden #treeless #treelesssadle #treelesssadles #boomlooszadel #dressuurzadel #equestrianstyle #edixequinearticles #bridle #bridles #bitlessbridles #hoofdstel #bitlooshoofdstel #bitlozehoofdstellen #mantillas #sillademontarsinárboles
New: EDIX Roper western girth and Breastcollar 🤩

The last 2 new products of this series, made out of 100% real mohair! 

The EDIX Roper western girth is crafted from high-quality mohair wool, known for its natural elasticity, breathability, and softness. The girth adapts to your horse’s shape and moves with the body, helping to prevent chafing or pressure points. The ends are reinforced with durable Argentine leather, and stainless steel buckles ensure long-lasting use. Two integrated rings allow easy attachment of a breastcollar or cinch. An ideal choice for riders who value natural materials and a secure saddle fit 🤎

Available in black and brown in the sizes 55cm to 85cm.

The EDIX Roper breastcollar stabilizes your saddle without restricting the horse’s movement. With a 3-point attachment system,on both sides of the saddle and to the girth, it keeps the saddle secure. Made from soft cashmilon wool and supple Argentine leather, this breastcollar naturally conforms to the horse’s body. The wide chest straps ensure even pressure distribution, helping to prevent rubbing or pinching. The breast collar is equipped with handy clip straps for quick attachment or removal from the saddle. The straps are fully adjustable for a customized fit. It is finished with high-quality stainless steel buckles for long-lasting durability ✨️

The Roper breastcollar is available in the colors black and brown and the following sizes:

S = pony–cob
M = cob–full
L = full–extra full

#edixsaddles #newproducts #turquoisetack #roper #ropergirth #breastcollar #roperbreastcollar #treelesssaddles #boomlooszadel #dressuurzadel #western #westernsaddle #treelesswesternsaddle #treelesswesternsaddles #equestrianstyle #edixequinearticles #bridle #bridles #bitlessbridles #hoofdstel #bitlooshoofdstel #bitlozehoofdstellen #mantillas #sillademontarsinárboles #منصاتالسرج #سرج بلا أشجار
In a world of black and white, wear pink 💖 The In a world of black and white, wear pink 💖

The EDIX Elore child treeless saddle, a treeless dressage saddle where the construction is specially tailored to children and ponies. A nice and beautiful saddle for the young dressage rider! ✨️

Available in black, brown and pink in 14 and 15 inch. When you buy it now, you will get a free EDIX child velvet or glitter saddlepad with it 💕

🐴: @zilverenkoningin
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#edixsaddles #edixelore #edixchild #kidssaddle #kidssaddles #childsaddle #child #bitless #bitlessriding #ilovemypony #bitloosrijden #treeless #treelesssadle #treelesssadles #boomlooszadel #dressuurzadel #ponyzadel #ponysaddle #edixequinearticles #bridle #bridles #bitlessbridles #hoofdstel #bitlooshoofdstel #bitlozehoofdstellen #mantillas #sillademontarsinárboles
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